User Guide

Step 1

Getting Ready

Your best sleep starts here:

  • Remove the pillow from the box
  • Unwrap gently and give it a light fluff
  • Allow the foam to expand fully within a few hours

Step 2

Understanding Your Pillow

Every CradleSloth™ pillow has two sides:

  • NeckCradle™ (Medium): Aligns your neck for pain-free mornings
  • AirRidge™ (Medium-Firm): Provides balanced structure with firmer support
  • Try both sides to find your perfect feel

Step 3

Understanding You

Designed for every sleeper:

  • Side Sleepers: Rest your arm in the ArmNest™ channel to reduce numbness
  • Back Sleepers: Align your neck with the center cradle for natural spinal support
  • Combination Sleepers: Move freely — your posture stays supported in every position

Step 4

Maintenance

Keep your pillow fresh and lasting:

  • Use the Casein Fiber Pillowcase for antibacterial, hypoallergenic protection
  • Machine wash the pillowcase weekly on a gentle cycle
  • Spot-clean the foam core only and air-dry completely

Step 5

You're all set

Give it a few nights:

  • Allow 3–5 nights for your body to adjust to proper posture
  • Most sleepers feel less tension, deeper rest, and easier mornings
  • Your body will thank you for the upgrade

"As a mom, I can’t afford to fall sick easily. CradleSloth helps me rest with neck support with its antibacterial protection, so I wake up feeling refreshed and ready for my little ones!"

Linda Lee, Mother of 3

"With eczema, most pillows trap heat, irritate my skin, and collect bacteria—making flare-ups worse. CradleSloth stays cool, feels gentle, and doesn’t trigger irritation. I wake up refreshed with calmer skin."

Samantha Wong, Lawyer

"Now I know my skincare routine isn’t going to waste—my face finally rests on a clean, bacteria-free pillow every night, and I’m going into a restorative sleep!"

Janice Ho, Skincare Sales

FAQ

What are the dimensions of the CradleSloth™ Pillow?

Box Dimensions: 16cm (L) x 16cm (W) x 37cm (H) (compressed pillow inside)

Pillow Dimensions: 59cm (L) x 40cm (W) x 15cm (H)

Weight: Approximately 1.5kg

What is included in the package?

The package includes one PlushGuard memory foam pillow and a Casein fiber pillowcase.

How do I remove the pillowcase?

  1. Unbutton the button in the middle at the back
    Gently pull the top and bottom parts apart at the same time. (It’s a snap button, not sewn on.)
  2. Unzip the pillowcase
  3. Gently pull the pillowcase off the foam core

Good to know:
You may choose to keep the button on or off when using the pillowcase — this is purely a fit preference. Leaving it on gives a snuggier fit, while leaving it off provides more slack, depending on your preference. Either way, it does not affect the pillow’s performance.

Learn More Here

What makes CradleSloth™ Pillow different from other pillows?

CradleSloth™ Pillow combines ergonomic design, high-grade memory foam, and premium casein fabric fibers to deliver unparalleled comfort, support, and hygiene. It’s designed for all types of sleepers—side, back, or stomach—ensuring restful sleep for everyone.

Is CradleSloth™ Pillow suitable for all sleep positions?

Yes! CradleSloth™ Pillow is ergonomically engineered to support side, back, and stomach sleepers. Its unique design adapts to your sleeping style, ensuring personalized comfort and alignment.

How do I care for my CradleSloth™ Pillow?

The pillow fabric cover is removable and machine-washable for easy maintenance. Simply unzip the cover, place it in a laundry net, wash on a gentle cycle, and air dry. Using a laundry net helps reduce friction and protects the stitching and button area during the wash.

The memory foam core should not be washed, but it can be spot-cleaned if needed.

Learn More Here

Will CradleSloth™ Pillow lose its shape?

CradleSloth™ Pillow is made with high-quality materials, including PlushGuard™ memory foam, ensuring it retains its shape and support for 3-5 years of consistent use. It’s designed to deliver long-lasting comfort and reliability.

Is the CradleSloth™ Pillow hypoallergenic?

Yes! CradleSloth™ Pillow is made with hypoallergenic materials and wrapped in Casein fabric fibers, making it ideal for sensitive sleepers prone to allergies.

How long does it take a experience relief with CradleSloth™ Pillow?

Ergonomic pillows correct your posture — and when your neck finally rests in proper alignment, your muscles may need a short adjustment period.

Most users adapt within 2–5 nights, and that’s when the pain relief kicks in.

CradleSloth isn’t a soft hotel pillow — it’s a recovery tool.

Why do some people need time to adapt?

If you’ve been sleeping on soft or flat pillows for years, your body has adapted to that posture — even if it’s not healthy.

CradleSloth supports your spine correctly, so your muscles may take a few nights to relax into the new alignment. This is expected.

Just like switching to an ergonomic chair, your body needs a little time to adjust.

Who is this pillow NOT suitable for?

We believe in honesty — this pillow isn’t for everyone.

CradleSloth may not be suitable if you:

  • Prefer ultra-soft hotel-style pillows
  • Don’t want a structured ergonomic shape
  • Dislike any adjustment period
  • Want a super plush sink-in feel

Our pillow is engineered for pain relief and alignment, not fluff.

Why is there a ‘hole’ design — is it necessary?

Yes — the central cradle is intentional.

It:

  • Reduces pressure on your neck
  • Aligns your cervical spine
  • Stops your head from tilting sideways
  • Prevents morning stiffness

This is the same principle used in physiotherapy and chiropractic support pillows.

Can CradleSloth™ Pillow help with neck or back pain?

Absolutely. CradleSloth™ Pillow provides optimal support and alignment for your neck and spine, reducing discomfort and stiffness often caused by traditional pillows.

What is SnowWeave™ and what does it do?

SnowWeave™ is engineered to combat tropical heat, offering a breathable, moisture-wicking material that keeps you cool and dry throughout the night. Made from casein fiber, also known as "milk fiber," this innovative fabric is naturally hypoallergenic, biodegradable, and luxuriously soft to the touch. It effectively regulates temperature, reduces heat retention, and wicks away moisture, ensuring a refreshing and uninterrupted sleep experience.

Does CradleSloth™ Pillow have a trial period or warranty?

For hygiene reasons,CradleSloth is not eligible for a sleep trial or return once opened.

Because the pillow comes in direct contact with your skin and face, we prioritize the health and safety of every customer by ensuring each product is delivered brand new and unused.

CradleSloth comes with a 6-month limited warranty that covers any manufacturing defects in the PlushGuard™ memory foam core. This includes issues with shape retention, structural integrity, and abnormal deterioration not caused by use.

Please note that the warranty does not cover general wear and tear, including fabric pilling, staining, discoloration, or damage resulting from improper care or external factors.

Can I cancel my order after placing it?

Yes, you can cancel your order before it’s shipped. However, please note that a 5% platform fee will be deducted from your refund amount. This fee goes directly to the payment platform to cover transaction costs —we do not earn from this charge.