User Guide

Step 1

Getting Ready

Your best sleep starts here:

  • Remove the pillow from the box
  • Unwrap gently and give it a light fluff
  • Allow the foam to expand fully within a few hours

Step 2

Understanding Your Pillow

Every CradleSloth™ pillow has two sides:

  • NeckCradle™ (Medium): Aligns your neck for pain-free mornings
  • AirRidge™ (Medium-Firm): Provides balanced structure with firmer support
  • Try both sides to find your perfect feel

Step 3

Understanding You

Designed for every sleeper:

  • Side Sleepers: Rest your arm in the ArmNest™ channel to reduce numbness
  • Back Sleepers: Align your neck with the center cradle for natural spinal support
  • Combination Sleepers: Move freely — your posture stays supported in every position

Step 4

Maintenance

Keep your pillow fresh and lasting:

  • Use the Casein Fiber Pillowcase for antibacterial, hypoallergenic protection
  • Machine wash the pillowcase weekly on a gentle cycle
  • Spot-clean the foam core only and air-dry completely

Step 5

You're all set

Give it a few nights:

  • Allow 3–5 nights for your body to adjust to proper posture
  • Most sleepers feel less tension, deeper rest, and easier mornings
  • Your body will thank you for the upgrade

"As a mom, I can’t afford to fall sick easily. CradleSloth helps me rest with neck support with its antibacterial protection, so I wake up feeling refreshed and ready for my little ones!"

Linda Lee, Mother of 3

"With eczema, most pillows trap heat, irritate my skin, and collect bacteria—making flare-ups worse. CradleSloth stays cool, feels gentle, and doesn’t trigger irritation. I wake up refreshed with calmer skin."

Samantha Wong, Lawyer

"Now I know my skincare routine isn’t going to waste—my face finally rests on a clean, bacteria-free pillow every night, and I’m going into a restorative sleep!"

Janice Ho, Skincare Sales

FAQ

What are the dimensions of the CradleSloth™ Pillow?

Box Dimensions: 16cm (L) x 16cm (W) x 37cm (H) (compressed pillow inside)

Pillow Dimensions: 59cm (L) x 40cm (W) x 15cm (H)

Weight: Approximately 1.5kg

What is included in the package?

The package includes one PlushGuard memory foam pillow and a Casein fiber pillowcase.

What makes CradleSloth™ Pillow different from other pillows?

CradleSloth™ Pillow combines ergonomic design, high-grade memory foam, and premium casein fabric fibers to deliver unparalleled comfort, support, and hygiene. It’s designed for all types of sleepers—side, back, or stomach—ensuring restful sleep for everyone.

Is CradleSloth™ Pillow suitable for all sleep positions?

Yes! CradleSloth™ Pillow is ergonomically engineered to support side, back, and stomach sleepers. Its unique design adapts to your sleeping style, ensuring personalized comfort and alignment.

How do I care for my CradleSloth™ Pillow?

The pillow fabric cover is removable and machine-washable for easy maintenance. Simply unzip, wash on a gentle cycle, and air dry. The memory foam core should not be washed but can be spot-cleaned if needed.

Will CradleSloth™ Pillow lose its shape?

CradleSloth™ Pillow is made with high-quality materials, including PlushGuard™ memory foam, ensuring it retains its shape and support for 3-5 years of consistent use. It’s designed to deliver long-lasting comfort and reliability.

Is the CradleSloth™ Pillow hypoallergenic?

Yes! CradleSloth™ Pillow is made with hypoallergenic materials and wrapped in Casein fabric fibers, making it ideal for sensitive sleepers prone to allergies.

How long does it take a experience relief with CradleSloth™ Pillow?

Many users experience immediate relief upon using the CradleSloth™ Pillow However, because the pillow is air-sealed and compressed during packaging, it may take up to a week for the memory foam to fully regain its shape. Once it does, consistent use can provide long-term relief from neck pain and discomfort, promoting better sleep quality and overall well-being.

Can CradleSloth™ Pillow help with neck or back pain?

Absolutely. CradleSloth™ Pillow provides optimal support and alignment for your neck and spine, reducing discomfort and stiffness often caused by traditional pillows.

What is SnowWeave™ and what does it do?

SnowWeave™ is engineered to combat tropical heat, offering a breathable, moisture-wicking material that keeps you cool and dry throughout the night. Made from casein fiber, also known as "milk fiber," this innovative fabric is naturally hypoallergenic, biodegradable, and luxuriously soft to the touch. It effectively regulates temperature, reduces heat retention, and wicks away moisture, ensuring a refreshing and uninterrupted sleep experience.

Does CradleSloth™ Pillow have a trial period or warranty?

For hygiene reasons,CradleSloth is not eligible for a sleep trial or return once opened.

Because the pillow comes in direct contact with your skin and face, we prioritize the health and safety of every customer by ensuring each product is delivered brand new and unused.

CradleSloth comes with a 6-month limited warranty that covers any manufacturing defects in the PlushGuard™ memory foam core. This includes issues with shape retention, structural integrity, and abnormal deterioration not caused by use.

Please note that the warranty does not cover general wear and tear, including fabric pilling, staining, discoloration, or damage resulting from improper care or external factors.

Can I cancel my order after placing it?

Yes, you can cancel your order before it’s shipped. However, please note that a 5% platform fee will be deducted from your refund amount. This fee goes directly to the payment platform to cover transaction costs —we do not earn from this charge.